Farmers using a Superphone As a small farming business, we really need to be able to be as mobile as possible. Superphone allowed us to keep all of our contacts from when we lived in the city, add a new set of followers and keep them up to date from our new rural lifestyle. Community is important to us and Superphone has allowed for that to remain present while in the fields.

Great solution SuperPhone is a great solution for one-to-one and one-to-many texting. They have good customer service. They seem to work for a lot of use cases from influencers to enterprise businesses and have a variety of features (including APIs). I do think they could more cleanly package these features for different use cases and have a lot more ways to expand the product

Connected my Shopify Store For the first month I tried to do almost everything that I was doing on MailChimp but for text to A/B test and saw great results. The very first broadcast message that sent on SuperPhone received an 87% click-through rate with only a few unsubscribes. I thought it was beginner’s luck but I’m consistently seeing a 70-85% click-through on all of my broadcasts. My team also can respond manually to shipping requests or questions that people may send in about their order. Def recommended.

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

Needs improvement I would like to say that I like SuperPhone but there still needs to be some improvements. The delay in messaging is a problem. I am constantly getting crazy calls from the area code that my number is registered with. So spam calls are crazy!