Memberspace rocks! I've been using Memberspace for my membership site for over a year and they continue to impress me with their product and their customer service. Memberspace is really easy to use and super flexible, it works with any idea I can come up with. Plus, anytime I'm even slightly stuck, I just reach out to their customer service team and I get an answer really fast (and without waiting on hold forever...it's all done by email and chat). I've had a great experience with Memberspace and I would recommend it to anyone looking to add password protected content to their website.

Good platform, GREAT service The platform is easy to use and is really well developed, but the customer support is what gets 5 stars. I build websites and my client had some very specific requests. When something wasn't operating as I needed it to or seemed to be glitching, I reached out to support. In my line of work, it's always a gamble whether you'll get a competent support person or a robot, but in the two times I've contacted the Memberspace support, 1) I've been able to stay connected with the same person both times (shoutout, Jen Sommers!) so they knew my situation and 2) they've given me effective, HONEST feedback. I keep thinking how I can incorporate this into other project I have going because I want to keep working with them. Really awesome platform, even better service.

Amazing Customer Service and Support...Every time we have a question or an… Every time we have a question or an issue relating to memberspace, the support is pretty remarkable. Often times within minutes we will have a response and someone taking care of our query... We’ve been with memberspace for several years now and it’s one of the most consistent things we’ve noticed about them — their support is terrific and remarkable in speed.

Expensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.

I've been using Memberspace for my… I've been using Memberspace for my online classroom for a couple of months now and I have to say I'm impressed. Their customer service has been spot on, very fast and I've never been left hanging. Their interface is easy to use and understand. And the functionality has been a real life-saver! Using Memberspace has taken an enormous workload off my shoulders and enabled me to run an online classroom of 500 students efficiently. I highly, highly recommend them.