MX Record removal bug I have been trying to get a resolution to a bug in removing mx records so that I can properly set everything up with MS365. I was hopeful when text chat got back with me and assigned a ticket #. However, I am now days past getting a ticket # and still no resolution. I have reached out through the help chat several times to get a contact phone number to get my issue resolved and I get the run around and no actual help in fixing the issue. I tried to respond to the initial email with the ticket # and no response. I have had multiple domains setup with them for years and never needed support and it was smooth. However, their support group is lacking. Please provide a number so I can get issues resolved and not just put into limbo with only a ticket number.

Very helpful Very helpful. :-) They are almost always available to help. Kind and supportive. Great service.

Amazing Support, even with the cheapest hosting option! I am using basic hosting (cheapest) to try out the service and figured I was on my own. I was having troubles transferring my wordpress site in and a tech support person named Miles stayed online and helped me through the entire process. There was a technical wordpress issue in uploading and Miles made sure my problem was taken care of all the way! He was amazing!

Customer for years great help Been with namesilo for years as domain registrar and hosting plans. Prices and customer service is always out of this world as they go above and beyond to accommodate with the best prices and fast around the clock response time(it seems). My recent experience was with Milo regarding a TOTP 2FA issue. Issue was brought up to support swiftly as expected and being taken care of. Thank you namesilo.

on time response and Good support from Alan I'm a new client and I would like to know some of the issues on this business and I experienced a quick and good support from ALAN and I hope we can make a business soon