Best handholding ever Almost ten years, lifetime subscription, used others but no one has better help when I really need it. 

Poor VPN I've so many issues with this VPN. Connection frequently get disconnect and try reconnect very slow. Most IP spam and can't access some websites, I feel very frustrating day by day that using this VPN. If you guys have choices you guys should try other VPN services like Cyber ghost or other well known VPN service provider better than this one.

Had a problem with the VPN not working… Had a problem with the VPN not working after installing an upgrade. I contacted the support team ( Vito) who immediately responded. I followed his instructions and with several responses to my questions, had me up and running again. Probably one of the best support teams I have ever used. Thanks again Vito.

Excellent customer service Excellent customer service! I contacted them via email and my issue was resolved within hours. I am so happy that I have a lifetime membership with such an outstanding company.

Using this service on all my devices… Using this service on all my devices (6) for many years now, and never had any major issues with it. Yes, sometimes it takes a little time to connect and it has problems with UK streaming sites. However, there are workarounds for most problems, you only have to ask the customer service team. Whenever I contacted them I got a swift and helpful response. Other IT companies could learn from them.