Frank Reid
GBConsistent excellent resolution of issue. You folks have consistently delivered on my site service needs, and done it quickly. Every time I've had an issue, you fix it the first time, and quickly - even when the issue was of my own making. Thanks.
Karen Less
GBBilling Assistance Via Phone Does Not Exist Service works well enough but customer service for billing questions via phone is non-existent. I have left two messages about needs to change our biling information and questions about future payment options. I have still not received a call back but was able to make partial changes through the website to get us through the current year. But we will have the same problem next year unless it is corrected. This will take human interaction.
Mary Costanzo
GBResponses are prompt Responses are prompt. Typically any issue I have is resolved quickly. Follow up to ensure problem is solved is great.