Absolutely excellent product Absolutely excellent product, and in as much as I can tell at the moment (I've used it three times with customers so far) is completely free. I now use it instead of my paid-for licence for Teamviewer which is now subscription-only and far too expensive. I use Helpwire for ad-hoc remote suppoert of Windows PCs, and it's really good. very simple to use - send the other end a link, which when they chick on it connects them strainght to me - no numbers and stuff, the link is customised and unique to connect them to me. It asks for their permission each time, and if they give it, I can see their screen and move/click their mouse, and type. I haven't tried file transfer yet, or admin access to the reote computer, but I believe they are possible. And that's it - simple, easy, and straightforward. I guess It's not easy so write a remore access program that works in such an uncomplicated and apparently easy way, so well done Helpwire. I shall keep using it unless something happens (e.g. it stops being free) to stop me.

Easy an Efficient Remote Software Easy an Efficient Remote Software I think, even my child can do it too

Helpwire is the best Remote Support App Helpwire is one of the most amazing remote support Applications out there. It is free for individuals and businesses which is great for small companies like mine. 24/7 support makes sure that you are not left hanging even in the wee hours.

Work great Windows to Mac for screen… Work great Windows to Mac for screen sharing to help provide tech support to family. And it's FREE! :)

Review to HelpWire's It is really a easy remote control platform it features are really easy you can leart it very easy the customer care support of the company is very good