Disappointing Experience with Hostlegends I had high hopes when I signed up with Hostlegends for my website hosting, but unfortunately, my experience fell short of expectations. I encountered recurring issues with server downtime that lasted over 11 days, leading to a significant loss of revenue for my business. Despite their efforts to migrate my website to a new server, the problems persisted, impacting my online presence and causing financial strain. I reached out to their team, and while they were responsive, the lack of a timely and effective solution was disappointing. I understand the complexities of server migration, but the recurring disruptions were unacceptable. I respectfully requested a refund, considering the service agreement terms and the impact on my business, but I was informed that a refund was not possible at this stage, which adds to my disappointment. I believe in fair and reliable service, which unfortunately, I did not receive. I hope my feedback helps Hostlegends improve their services for future clients. I appreciate the response from Hostlegends.com, but I must clarify and elaborate further on my experience to shed light on the magnitude of the issues faced during my time with the service. During the alleged DNS propagation process, which Hostlegends claims lasted 24-28 hours, the reality of downtime extended far beyond that. Over 11 days, my website was rendered virtually inaccessible, causing a severe dent in my business's revenue stream. These disruptions, contrary to what was asserted, were not merely a short propagation delay but a substantial period of loss and financial strain. Throughout these tumultuous 11 days, I lodged several complaint tickets with Hostlegends, each time receiving assurances that they were actively resolving the server issues. Regrettably, this wasn't an isolated incident; it marked a recurrent pattern of server instability that I had encountered over the one year of my tenure with Hostlegends. Even after their suggestion to migrate to a new server due to purported issues with another customer, the problems persisted, prompting my decision to move to an alternative hosting company for the stability and reliability my business deserved. The denial of a refund for the remaining two years of service following these continual disruptions seems unjust, particularly since I've opted to transfer my hosting to another provider. It's disheartening that the information about the 30-day refund policy wasn't transparently communicated during the migration process, as it would have prompted an immediate request for reimbursement had I been aware. Support, while responsive, was hindered by the time zone difference, limiting effective and timely communication during critical moments of server instability. This compounded the frustration and hindered my ability to resolve the situation promptly. Despite the attempts by Hostlegends to reassure and retain my patronage, the substantial loss of business during those 11 days remains an undeniable reality. Their assurances now seem more like an attempt to shield themselves from responsibility rather than address the actual issues faced. In conclusion, the impact on my business during those 11 days far exceeds what has been stated, and the refusal of a refund for the remaining two years of service seems unreasonable given the circumstances. My hope in sharing this detailed account of my experience is to prompt improvements in Hostlegends' services for the benefit of future clients.

Great Customer Service Response time This hosting service has many valuable assets all in one place with reasonable prices. The customer service support does outstanding work. Quick to respond to any issues I've reported (24 - 48Hrs response). I've transition several of my domains to this hosting service without any problems. Thanks Hostlegends for being a valuable asset to my business.

Highly Recommend HostLegends HostLegends is fantastic! They're reliable, fast, and their support is top-notch. The control panel is easy to use, and their prices are competitive. Plus, they take security seriously and back up your site regularly. I highly recommend them for web hosting!

I purchased a bundle package but I’m… I purchased a bundle package but I’m still getting charged for every little thing. They charged me for VPS services of $120 when I purchased it in the bundle. Tech support doesn’t read the ticket entirely and ignores what they want. I can’t use their services. PageMingo.com is always down so my website is always down. Terrible. I like Hostinger better.

Value and Customer Support make this a no brainer!!! I've had MANY hosting companies over the years, but this hosting company is my last! Their pricing is unbeatable and their customer service is 2nd to none. Very responsive to any issues I've had. I started with a shared server and then upgraded to a VPS. They made everything seemless! If you're looking for an affordable, solid hosting company, check them out!