Good for online booking Don’t get why people talk about scam. It’s an easy way to provide a deposit when you do an online booking without physical checking

Useless and stressful to use I had a very bad experience when booking an apartment through booking.com The host used Chargeautomation.com to take a £200 security fee from me. The link did not work. I couldn't make the payment. I then got loads of messages saying I would not have access to the apartment if I didn't pay this extra fee. I had paid for the apartment in full in advance. I tried 2 devices. The problem was not with me. This company want your a scan of your passport, a scan of your credit card and a selfie. I don't trust them given the number of scam reports I have seen. Beware

great self check in method booked an apartment through airbnb in Vienna and the host was using this platform to complete the pre check-in. I was asked to pay a security deposit of €250 and to provide a document for each guests, after that we received a detailed guide for the apartment (access infos with photos, wifi Id and password, how the tv works etc). 3 days after the check out the security deposit was released.

Seamless, excellent customer service! Seamless, takes away a lot of the back and forth I had to deal with when processing credit cards and verifying ID. Highly recommended!

WARNING!! Do not Pay for this subscription!