Aurora Moone
GBLoved the ease of installation...but Loved the ease of installation...but: the day after adding it to my site, I had 2,000 new visits from urlumbrella.com - a website that allows for the purchase of bot traffic. This was a massive anomaly, as reported in GA4. Today, I got an email that my plan had exceeded the number of views, so my bar would be turned off. Coincidence? You can decide.
EM
GBLack luster customer support, basic popup filtering does not work. Upgraded to a paid plan to test for our website in hopes of taking advantage of premium features down the road. Simple function of excluding the popup from multiple pages does not work. Tried to provide as much details and help on our end as we could with troubleshooting with the support rep, however because the rep simply isn't reading all of the details in the service ticket we have unnecessarily been going in circles as we keep having to repeat what was in previous tickets. The last response was basically "we don't know whats wrong". Just a simple issue of excluding the popup from certain URLs. Finicky features within the product and lackluster customer support. So far not even worth the basic subscription from this experience.
Erika Green
INHello Bar is a user-friendly email… Hello Bar is a user-friendly email capture tool that simplifies list building for businesses. Here's what I loved about it: Ease of Use: Hello Bar is very user-friendly. The interface is intuitive, and creating attention-grabbing pop-ups or slide-ins is a breeze. This makes it a great option for beginners or those without technical knowledge. Professional Templates: There is a variety of pre-designed templates that are visually appealing and integrate seamlessly with most website designs. This saves time and ensures a polished look for your email capture forms.
Mary Jaras
GBNO SUPPORT Great product - easy to build (for the most part) Non- existent customer service or help. I had a small problem - it should be easy to solve. It's been three days - nothing except 'they'll get to it' I'm looking to find an alternative which is a shame because I mostly like what I have
Himanshu Yadav
INWas billed without consent - (Updated) - Got refund We used hellobar once and then asked the customer care to remove the account. They confirmed that they have made the changes but billed us 4 more times to a tune of $150. Edited -- They responded quick and gave a refund. Review changed from 1 star to 5 star