Their customer service is top notch Their customer service is top notch. I easily submitted a defective item request and next day they had replied stating a new/functioning product would be shipped and to keep/discard the defective product. Very easy to work with and I am a very happy customer. Thank you!

Anxious First-time Toy Buyers Every team member from our first contact was awesome. My wife and I were looking for our first strap-on harness and dildos, and SheVibe provided us product recommendations in a timely manner, answered all of our questions, and alleviated our anxiety around making this purchase. They made it simple, but informative. Cannot recommend SheVibe enough. Alaska, Hudson, Tokyo, and Salem in the product specialist group were amazing.

The best! Saved 10 dollars through their power up program on top of their already good prices. Shipping was fast and free and carefully packaged. Very good selection of products and lots of actually useful product information. Plus its just a fun website with nice artwork.

BEST CUSTOMER SERVICE OUT THERE!!! I had a problem with my rewards that when I went to redeem points it glitches out and spent them on something I didn't want. I opened a chat box with my issue and received a response within 2 minutes outside of their normal hours then the rep fixed it all very quickly and answered the other questions I had aswell. They by far have the best customer service I have ever had the interact with. I would give them 10 stars if possible and cannot speak highly enough of them. I have had multiple interactions with their customer service and everytime it has been outstanding.

Always the best customer service! I've used this site for years and have always received the best treatment. Recently, there was a stock/shipping issue. I was notified immediately and a substitution was found and shipped as soon as possible. Some of the best customer service I've experienced.