BigScoots redefines WordPress hosting… BigScoots redefines WordPress hosting with unparalleled customer service. Unlike typical providers, they offer deep-dive troubleshooting and proactive monitoring, resolving issues often before you're even aware. Migrations are fully managed for you. I can't say enough positive things. They're a game-changer in the web hosting realm.

UPDATED Review UPDATE 24 Mar 2023 I changed my review from 3 to 5 stars as the company has been great so far, so I am updating my review. There hasn't been any downtime and they are helpful when needed. UPDATE 23 Aug 2022 I changed this review from 1 star to 3 stars, as the CEO has contacted me, explained me that this was an extraordinary event that only affected my server and it will not happen again. He also offered 3 months free. They have been ok up until this event which is why I am updating the review, and if it doesn't happen again, I will revise it. Aug 11, 2022 Do not fall for the 99.99% Uptime Guarantee. Both of my websites are down for more than 5 hours and nobody is doing anything to resolve this. A refund of a month's fee is worthless when your sites are down for that long. I'm losing a lot more than their monthly fee.

I recently migrated my website from hostgator I recently migrated my website to Big Scoots and couldn't be happier with my decision to switch. Big Scoots support has been nothing short of spectacular! First, the migration was incredibly fast and easy. And my site already performs better on Big Scoots. And second, this is a biggie, I was having an issue with one of my WP plug ins but the vendor couldn't replicate the issue and suggested it was due to other plug-ins. I submitted a support ticket to Big Scoots to see if they could help. And Dean quickly responded by providing specific error detail to share with my vendor that showed it was indeed their issue. And guess what? The detail that Dean provided meant my vendor took ownership of the issue and was able to create a fix within a few days. Huge fan of Big Scoots!

I have been with Bigscoots for 2 years… I have been with Bigscoots for 2 years now after moving from Kinsta. They are the premium option for sure when it comes to performance. The customer service is just slightly behind Kinsta who have a very high standard but when called upon can go 'above and beyond' to fix bugs. Justin and Scott (the owners) are guns.

Good service overall Amazing service. Very responsive chat agents and seamless hosting user experience. Would have got 5 stars if they gave me a coupon code for Shared hosting plan (being a new customer an all). Also, domain took a bit of time to get registered.