I inadvertently ordered the wrong item… I inadvertently ordered the wrong item and didn't see it was a total of 6 in a pack. Opened the box upon arrival and within a few days, requested to return. This was not acceptable to the company, as they have a "No Buyer's Remorse" policy. That's unacceptable !!! Should have ordered off Amazon !

How did I not know about this company sooner?? This wonderful company came through again with my (and now my husband’s) favorite bottled juice. 2 cases in about three days turnaround time! Extremely affordable shipping too! Yayyyyy!

You SENT A PRODUCT NOT HEARD OF WRITTEN… You SENT A PRODUCT NOT HEARD OF WRITTEN IN SPANISH ! AS. YOU KNOW MY PRODUCT HISTORY WITH COZY FARM WAS CONSISTENTLY THE SAME! Never mind how long I has to wait,, then to see ????!! I gave you great reviews before! I was so impressed! You are not fair to your customers! That’s a Deal Breaker

Missing item Updating my review. After I resent the email, they looked into the issue and promptly solved it in a generous manner. Customer service is very important, and I will raise my stars⭐️⭐️⭐️ ---- Although I purchased 2 orders of 3 packs of an item, only 2pcs were delivered in the bag, and 4pcs are missing. I send an email during the weekend asking if they are sending the rest of them separately. It's almost Thursday, and still waiting for their response.

Cozy Farm is reliable, kind and courteous This is my second time ordering from Cozy Farm and both times they have been very helpful, prompt in the delivery and very professional. I was going crazy trying to find a very specific infant formula for my grand baby that no one had it and Cozy Farm was able to obtain it for us and had it shipped just in time.