Medity's customer service is the best! Alex was so helpful and patient. I always enjoy getting him on the phone when I need good information and ideas about products. Kathy B, Florence, OR

I purchased a pair of socks for my mother I purchased a pair of socks for my mother. She has another pair and is very impressed with the product! Unfortunately, my order has been delayed because of the holiday which is to be expected. When I e-mailed, the customer service representative was quick to get back to me and incredibly kind. He apologized for the delay and let me know that it was just sent out yesterday.

Update:I have not received my order # 2074438 Update: Apparently, my 1st email was missed plus the new change in the catalog, caused the problem. After contacting the 2nd time, I got an immediate response to my concern as well as a sincere apology for the confusion. I received my order very quickly and I’m very impressed with customer service. Thank you Alex for your help in this matter. I have changed my revised my review based on wonderful customer service. I have not received my order # 2074438. I ordered this on June 28th and contacted customer service and it’s been radio silence from your company. I’ve contacted customer service again today. I’m not sure what’s going on since my first order had no problems. I’m very disappointed and will not be ordering from your company again.

I don’t normally use chat in a website I don’t normally use chat in a website, but because one of the agents at Medity noticed a difference in the compression sleeve I put in my cart from what I normally purchased, she checked with me to see if this was the one I really wanted. The chat went wonderfully, the agent was very knowledgeable and I ordered one different from my normal order, but guided me to the one best suited for my needs. Can’t say enough good things about this experience.

Highly recommend calling Alex at Medity Health for compression products My podiatrist recommended that I wear 15-20 mmHg* knee highs and gave me a local company which has now closed its doors. Subsequently, I searched online for the Juzo brand knee highs and found Medity Health. I am very happy with my relationship with Medity Health. My first purchase with them was through a phone call with Alex. He listened. He was professional, personable and knowledgeable about all of the compression products they sell. I have since purchased more knee high colors plus arm sleeves. My Juzo knee highs and arm sleeves are so very soft and comfortable to wear all day long plus, they look great. Both the knee highs and arm sleeves have silicone bands that prevent slipping and rolling. I love that the Juzo products are machine washable and dryer friendly. I look forward to buying more knee high colors as they become available, as well as more beautifully patterned arm sleeves.