Excellent App for Collaboration Excellent App for Collaboration. I've used this with several teams. People seem to love this app, and personally, it is the best multi-person brainstorming app I've come across. I use this for internal brainstorms and with clients. The support is also great. Seriously, give these guys a try.

Like the small rejected brother of Miro… Like the small rejected brother of Miro who nobody likes and wants to play with. Yet some companies made contracts with them and now I'm forced to use this piece of ****.

Absolutely phenomenal platform that… Absolutely phenomenal platform that works well. I've tried many others including Xmind, Clickup, etc. Nothing comes close.

Terrible Refund Policy and Lack of Basic Features Terrible Refund Policy, very limited feature set and unhelpful customer service. Once you pay, that's it. They will not refund a dime even though you haven't use their system. I made the mistake to pay for a year thinking that their features are sufficient, to later find out that they significantly lack shapes and other useful features. 5 days later I requested a refund and they noodled on this for 3 weeks and at the end just said "Sorry, our policy is not to issue refunds". Knowing that you can even return a car after driving it around, I see no reason for not issuing a refund for this terrible online service. Also, they have very limited shapes and diagraming features. So limiting that it almost makes the whole platform useless. Besides sticky notes, you can't do much with the platform. Bottom line is, there are at least two, MUCH better services out there (not naming them on purpose). Don't waste your time with mural.co. You can thank me later!

Technical probs sorted I had some technical problems and the customer service team were excellent. They were quick, polite and listened to my needs. Resolved after a few emails