Mostly Satisfied Mostly Satisfied I realize that I am a small user of Hostway services. I am VERY satisfied with the Exchange Hosting. Especially the dependability of the service and the SPAM filtering. I would highly recommend this service to anyone needing Exchange Hosting services. My small level of dissatisfaction is with the response of the web-hosting Support Team. Again, I realize that I only have a single domain but it took, in my opinion, much to much time and effort on my part to get a domain transferred/registered and have web-hosting services assigned. This may be halo effect in that this was my last recent experience with the Hostway staff, but if were not for that experience I would have given Hostway a 5-star rating.

Excellent hosting. After many years of hosting my domain name at Hostway, I'm absolutely satisfied about the service. Very good!

I am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.

Hostway treats me like I matter I've been using Hostway for more than a decade now. While I'm just a small (personal use) customer with a couple of domains and a handful of exchange accounts - it certainly feels like they treat me like a large corporate. Customer service is always helpful, and the service itself is fabulous.

Hostway always provide a great service… Hostway always provide a great service with excellent choices. Typically Hostway provides great customer service and tech support as well. Rarely, yet it does happen, there is a glitch in the business end that requires more than one contact with Hostway.