Audie Hinesley
GBridiculous After being a loyal customer for about 10 years, my family bought new property and moved 3/4 of a mile from where we had our service, from a dirt road to a highway. When I contacted centurylink to have my existing service, a phone and Internet bundle, moved to my new address, I was told they would be unable to do so because Internet service was exhausted in my area and they were not allowing any new accounts. I didn't want a new account, I wanted to move a 10 year old account of over $100 a month less than a mile down the road. I talked to numerous reps and was told the same thing. Since my service had to be canceled I have had to up my cell data plan to accomodate my home business and my children's schooling. It would be nice if centurylink would try to address the lack of Internet availability issue in my area, because I know several people who would be interested in service.
Davong D
GBGood solid service I've had centurylink a few times over the years and it has always been consistent and reliable. I've never had any issues with the service.
Tyler
GBHelpful Site and Great Experience Centurylinkquote.com was very helpful in making my home internet decision. Great site!
Monica Ramirez
GBNot trustworthy, thieves! I have been an Internet only Century Link Customer for 4 years, 2 months, and 18 days (as per customer service). When we originated service with Century Link we signed up for internet speeds of 15 mbps. When speaking with customer service I was informed that the modem Century Link provided me, maxes out at a speed of 10 mbps. Today our monthly service is significantly less at $74 per month than it was for the first 3 years we received service from Century Link. Today I am told by a representative in customer service that the monthly service for speeds of 10 mpps is $58.93. When I called this to the attention of a supervisor I was offered a 3 months free modem lease for a credit of approximately $30. Based on today's services prices, I have paid $753.50 more than I should have paid, based on the actual service I was receiving. Please note, the actual amount is MUCH more significant as our monthly service agreement was substantially reduced in December of 2014. A measly $30 credit is NOT by any means acceptable!!! This is fraud and should be noted as such!
Wes Savage
GBQuick and easy to set up! Website was easy to navigate and sales person was kind and fun to work with.