Pretty solid toolset for optimization… Pretty solid toolset for optimization and Monte Carlo simulation. Wish the academic/student edition had more random variables, say 100 or so. It seriously limits the depth and quality of MBA cases.

Your product ir really excelent. Whatever, Your product ir really excelent, and the attitude on serving the customer is the best. Whatever, some points to improve: 1) I think that it would be ideal you define a Single Point of Contact, I'd had to receive and send mails to at least four persons last months. 2) When I add rows to my linear programming model, I have to go to constraints menu to update the ranges instead Solver do it automatically.

I use the product regularly because I find the Excel-based transparency and convenience a nice complement to working in Matlab. I use the product regularly because I believe it is best in class. I think some of the upgrades are too expensive but I have no issue with the quality of the product. I find the frequent requests to confirm the license annoying. I travel internationally and have been locked out of the product when I was having internet connectivity issues. There has to be a moratorium on this (e.g. allow a week, a month before disabling the application). Also, Frontline has been the most difficult vendor for my IT folks to work with when it comes to using my license on multiple machines that only I operate. Again, there must be an easier way. Finally, I did try the consulting service and my experience was positive - worth the money.

I was a customer for 4 years I was a customer for 4 years. Their solver worked great and they had good customer & technical support. But all of a sudden their customer support went away and the good people that supported me in the past are gone. Solver quit working on Excel and nobody to solve my problem. Unfortunately I had to quit them. In the past I would rate them A+ but not anymore. Buyer Beware!

Great for optimizations In overall, we are satisfied with the product. We had few frictions due to: - license validation in big infrastructures (with proxies,...) - Instability of the plugin that gets desactivated in Excel - After calculations, the sheets get blinkering (switch betwen sheets, mouse cursor changing state,...) so we have to wait 1-3 seconds before the application stabilizes with some bigger excel files