Jon
GBAlways very helpful with downloading… Always very helpful with downloading the software...love to trade ...but not a compu tor geek
VM NYC
GBExceptional Support and Trading Success Tips Jeff from Customer Service is incredibly helpful and responsive. The tool's success relies on the trader's proficiency; practicing with settings and mastering supply/demand concepts enhances your chances for success.
S.A.M
GBBuggy Algo Denied Refund Despite Bug-free Guarantee I purchased the indicator and the auto trader for $600. I was skeptical but with their now non-existent 14 day bug-free refund guarantee I made the purchase not expecting to run into issues. Within a few days I noticed many bugs (back testing inconsistencies, trading not staying within the budgeted risk tolerance, and major differences between how the algo performs live vs backtesting on minute charts). They acknowledged that there were bugs and that it would be resolved on the next update that was always around the corner. I waited a month and never had any updates…asked for them to honor their 14 day bug-free guarantee (I am glad I took a screenshot of it because they removed this) and was told that if Microsoft gave a refund for each bug then they’d be out of business…so my refund was denied despite them acknowledging the bugs and quirks that the algo had. I filed a dispute with my credit card company and I was awarded a permanent refund based on my extensive documentation. I wish that their algo worked as advertised! I hope they resolved their extensive issues.
Justin
GBI have been extremely impressed with… I have been extremely impressed with the indicator so far. As anyone who trades knows, trading is not easy but this indicator has SERIOUSLY helped in simplifying my entries and exits and has brought an extra level of confidence. The zones works impressively well. Great customer support too.