NOT WHAT THEY SAY IT IS Delays and "server" issues blamed for terrible service and slow slow service. They say 24 hour support & ordering - but they only work Monday-Friday 9-5. Nothing can be done outside these hours...and it appears nothing gets done inside these hours too. I ordered days ago, and my code hasn't arrived. I'm trying to cancel, or get refund but who knows. Not impressed.

Very Disappointing Live chat guy cut off the chat when I challenged him too much about honouring their guarantee. They did not deliver in the time stated which goes against the guarantee, but would not admit it. I tried calling the support numbers but they don't work. My bad for not checking more thoroughly before using them. BE SMART! DON'T USE GSMLIBERTY!

Very Professional Tried using some other unlock site before for few of my phones (S, S2...). But they cannot unlock my new Bell S4. I try gsmliberty, a bit $$$ (gsmliberty charge $31, when others is about $10-20 for unlock code only), i placed order at 5pm and received full list of code (network,provider, subprovider, defreeze) at 8am next morning. Will use them unlock my other 3 set of S4 too.

Incompetent customer service. AVOID!!!! The poorest company I have ever dealt with. They list phones they can't actually unlock, take your money, then refuse to respond to any emails asking for help or refunds. I'm sure they can get the job done sometimes, as long as "getting the job done" does not require any interaction. I wish I'd read the many shocking reviews these charlatans have, but I didn't check and appear to have paid the price. The really sickening thing is that most of these positive reviews on here are clearly written by employees of GSMliberty and should be removed

Exceeded my expectations I was a little nervous because a lot of the reviews cry foul but since GSMliberty is so well priced and I figured I could get the CC transaction reversed if they didn't deliver I went ahead with the purchase. Put simply I'm glad I did. Not only was the whole purchase process smooth, they emailed me the unlock code for my Samsung Galaxy Note II (SGH-I317M) in 3 1/2 hours, which is much faster than they initially said. The real test came when I went to use the code, of course, and I'm happy to say the unlocking was flawless. The ONLY suggestion I have to make it a better experience is that GMSliberty should recommend software for people to backup their existing phone contents and then restore it to the newly unlocked phone. I ended up finding and using Wondershare MobileTrans, which I recommend because it too was flawless... My wife is now up & running on her new phone with all the important data that was on the old LG.