Richard Sibson
GBSTEER CLEAR - STAY AWAY!! Holy crap - this is the 2nd time (!!) they have listed a product and I have bought it to later find out they do not have it in stock. This business has to stop this sh#*-hole practice - you CANNOT sell people items, & TAKE their MONEY, for a PRODUCT that you DO NOT EVEN HAVE , Damn It! MUCH WORSE, the 1st time I was able to sort it out and get me money back - now, I learn it has gutted its direct support email - no one to communicate with - it HAS BEEN DAYS and the support ticket has had NO ACTION or RESPONSE. I have no choice but to WARN ALL to use a competitor - happy to retract if SoftKeyWorld just gives me a refund or fulfils the order, and I mean ASAP. Oh yeah, both times it was for the SAME ITEM/PRODUCT - Do Not Trust Soft Key for Microsoft Licenses
Robert Mitchell
GBNo product delivered, No Response to Contacts Received. Fraud As of this moment, Softkeyworld has neither delivered any product to us via Email or regular mail, nor have they responded to any questions we have posed to them. Further, their website is circular logic. Need an order number to communicate, but when you use the order number says order not found and no further capability exists to contact them. Fraud would be the word I think that fits best. Fortunately, our card company has stopped payment and will be debiting back their charges to them.
Vipul Panchal
GBExcellent support Excellent support, you just need to be patient
John Casas
GBAs a repeat customer As a repeat customer, I have found that Softkeyworld consistently responds when I need customer service.
Sean Butler
GBGray-market licenses Softkeyworld appears to sell gray-market MS Office licenses. If you wait too long to redeem one, you'll find that Microsoft has revoked it. Softkeyworld support claims that their keys must be redeemed within 30 days, though this is not mentioned anywhere during the purchasing process.