When I had questions about when to… When I had questions about when to order due to travel plans I got good advice. Unfortunately I felt I had to order 3 days earlier because of website advising of very limited resources. Please advice me of any additional steps I could take to ensure a satisfactory delivery since I won’t be a available to receive phone calls till October 4 th. FHA k you for all your help and good advice so far

Good customer service Spa delivery was flexible. When I called about a question, a human picked up right away! Emailed me the info I needed. Took off one star because there is nothing clear in print about how to set up chemicals for the first time. Panel buttons, jet controls not clear in manual

California Dreamin' The whole order-to-delivery took only 8 days. The hot tub is electric and with our new solar panels this is an added delight to be off gas. My wife and I can't believe the beauty and comfort that this brand new jacuzzi has added to our lives and bones. We soak every morning before work and our bodies feel revived and ready for the day. We are also glad that we purchased the steps and the cover lift; these added items have helped to make getting in & out very easy.

Do not buy the Lifesmart Paradise DLX… Do not buy the Lifesmart Paradise DLX (LS450DX) 7-Person 22-Jet Plug and Play Spa! I had this hot tub for two months and it stopped working. I had to have a technician come to my house to try to figure it out. The manufacturer mailed me the part that was needed to fix the tub. However, they mailed the wrong part! This caused me to have to have my technician come back. Not only did the warranty company Watkins Wellness refuse to pay for the second visit from my technician which was entirely their fault but they only refunded me for half of the cost that it actually cost me to repair the hot tub that I only owned for two months. Not only that, this hot tub SUCKS if you live in cold climates. I live in PA and this hot tub cannot hold the heat in the winter. I can never get it above 70 degrees and I have TWO insulated covers on it. I tried letting outlet spas know about my terrible experience with watkins wellness and all they did was mail me two filters....I spend thousands of dollars but thanks so much for the filters..?

Delivery delays Delivery of hot tub has been very frustrating! On first delivery date promised, it never arrived & there was no communication as to why. Then call to distributor- never called me back after saying they would within 45 minutes. Third call they promised delivery this Monday,5 days after original date - so fingers crossed that it really happens!