These orthotics did not work for me so… These orthotics did not work for me so I contacted their customer service via their website and had a return label within 24 hours. The only issue is that they have a $14 return fee (deducted from the refund) and they will only issue the refund 7 to 10 days after the product is returned.

The pain is gone The pain is gone! It works like a magic. Great product and service, better and cheaper than going to a podiatrist. Thank you Upstep!

Great product after trying many 0thers. I have ordered upsteps before and they worked great for me. Since then I have had foot surgery and my orthotics are getting worn after several years. So I need new ones.

Arthritis My specific needs are arthritis on the top of both feet—bunion on the left toe and pain on the ball of the right foot. I'm an aggressive pickleball player. Some of your diagrams didn't address these specific issues.

Step by Step... The questions with images regarding "where is your foot pain" was very helpful. I feel that I was guided through the process that helped me as a consumer, but also helped UpStep in honing in on my needs. I can't wait to get my new orthotics!