100% iron clad guarantee means nothing to them Their site says they have a 100% iron clad guarantee and they claim they will you give you your money back if you aren't happy. I invoked this and the customer service rep was beyond rude. Think all caps emails that have no explanations and just say the word "NO." When I tried to post reviews on their "happy" facebook community, they blocked it. I think this site is kinda a scam or has the worst customer service policy I've ever experienced. I'd warn anyone away from them if possible.

Fraud Alert!!! Fraud Alert!!!! Fraud Alert!!! Very important notice. This site is fraud and be informed that those giving the 5 start rating are part of fraud. I place and order for my iPhone 8 Plus to be unlocked and after weeks of waiting they email me saying the my phone couldn’t be unlocked. And I have been refunded. I check my account everyday till now and I see no refund. It been several weeks now and I haven’t receive any refund. One guy email me saying he will help me get my money back i gave him my IMEI and he couldn’t do anything about. Now they don’t respond to my emails. Please be careful who you pay money to online. Am convinced Keys2iphone is a fraud and no one should pay money to them to them expecting their phone to be unlocked.

Fast Service but less notification I am giving 5* because the job is done in unexpected time < 10hrs. They should improve their notification system, the only mail I got was an order confirmation but not when order is completed. I had no idea of expected time of delivery (not mentioned anywhere) hence I have to go to their order status page and check every now and then. They should also accept Paypal so that customers can have more trust, if something goes wrong customers can claim Paypal protection. Overall I am satisfied with my order.

It works They unlocked my American Iphone6 in less than 5 days and now I can use it in Berlin, Germany. They did ask for more money after a first "attempt" at unlocking it, which I found a bit distasteful, as it certainly is not at all clear from their website that you'll be asked for more money.

No response from customer service I put in my order on Sept. 7th, 2015, for Sprint, and I still haven't got my unlock code or anything at all. It's been frustrating to use my iphone as it is right now, and I have been attempting to contact them. They replied to my first email saying that Sprint takes 7 days, but now it's been just over 2 weeks, and no reply to any of my customer service email at all. Very unprofessional, and no service (quite literally nonexistent) Jacob Kim