Absolute failure to resolve issue Absolute failure to resolve issue. The free scan showed the files to be recovered but after purchasing the product, I was informed that it would be an additional $699 for another product to save the files. Unable to get a refund of the initial purchase. Buyer Beware! 01/16/2020 Edit ..this a copy of what was communicated back to me regarding my issue: "Absolute failure to care about or resolve my concern." (Very good description of the current situation, my applause)

Amazingly fast!!! What makes DiskInternals product is that they recover data very fast, I have installed the trial software from may other companies but found DiskInternal "Partition Recovery" & "RAID Recovery" are far better than others. I would highly recommend my friends & family to buy any product with DiskInternals and you will never by disappointed. Regards, Zahed

No response from support and no data recovery! I purchased their RAID Recovery software (6 disk license) on understanding I could request a 'Guided Recovery Service' as per their website (written under 'Download and start recovery' on their RAID recovery product page) . This was duly requested the day I purchased the software on 7th Feb 2023 but they have not responded once to my ticket, despite numerous requests/ticket updates via their support desk. I even resorted to sending them a message via their Facebook page and again I was ignored. I spent 522.98 GBP on this product, which was unable to recover the data (despite the software showing full file/folder listings in the trial mode). I am going to continue to pursue this matter, but in the meantime, please be warned, as based on my own experience, you will get no support whatsoever from this company and may, like me, end up having to hire a professional data recovery specialist to restore your data.

My QNAP failed My QNAP (single RAID) failed, and I couldn't get to the data. I even tried mounting it in a Linux box. I could see the partition, but didn't have any success getting to the data. Even though the disk had Linux partitions, in a last ditch effort I looked to see if there were any Windows apps that might read that type of partition. Of course there were. In just a couple of clicks I had Linux Reader installed on a Windows box, the drive connected by USB, and the partition opened. There was a warning that the RAID was broken, but I was able to access it anyway. Finally I had all my data back. It was so easy to just select the folders and choose Save, using another disk as the destination. Such an easy app to use. Thank you.

Complete garbage Complete garbage. Do not waste your money, this product is useless only lists information that is recoverable. It is a $699 demo software version - your better off finding a linux distro to open VMFS files from command line. This is fake recovery software stay away!! - Complete youtube demo /review of software coming soon (I'll update this post, pending outcome with Disk Internals support on current issue)