Ty Wilson
GBRewards rate subject to change Update: Rho has offered a way to retain the rewards rate in exchange for some concessions from us in terms of minimum spend and using their other services. I appreciate the way their customer service team has worked with us. Original review: We signed up for Rho based on the terms they advertised: 1.5% cash back on credit cards, flexible credit limits, no personal guarantee, and expense management. Now two years later we received notice (via a standardized email) that our rewards rate is being dropped to 1% (despite 6-figure monthly spending and on-time payments). According to their team, there appears to be no way to retain the rewards rate without making other concessions (minimum spend, starting to bank with them as well). I would recommend finding other options. Other business owners seem to be happy with Ramp and Expensify for credit cards and expense management.
Julie Richmond
GBWonderful Our company has continued to have an exceptional experience with Rho. The customer service, response times and deep knowledge of our Rho team is fantastic. We are thrilled to be partnering with Rho.
Dhansen
GBLove using Rho Love using Rho! Very easy to use service and great way of tracking and reporting through Rho!
Jessica
GBConvenience When our team members make purchases on their assigned cards, they tend to forget to add notes, labels, and receipts which makes it harder for our accounting team as we need to reach out to the team member for all the information. I love that Rho texts/emails the team member 1) to add the information 2) reminds them if they have not.
Brad
GBAbsolutely Horrible! Unfortunately there are no negative stars available. This company was terrible to work with. Many promises up front and then for months they changed the terms with the only communication coming from an automated email. No one would respond or answer calls or emails. We ended up having to go back to our previous provider. They highly disrupted our business and didn’t seem to care at all.