Refund? Forget it! Product probably fine for some customers, but when you realise its not for you and looking for a refund. Then the problem starts. They will send you support request back and forth and if you don't answer them they will close it and not give you a refund. As a bonus if you don't close the account they will give you a new subscription next year, doing the refund circus all again.... stay away.

I have only just signed up and haven't… I have only just signed up and haven't properly used the software yet. But any company that autorenews after a year and only lets you cancel by sending them an email, is 1 star by default for me. So fix that, and I'll write a proper review. It's just a nasty way of doing business in my opinion.

Rubbish, unless you are completely computer literate My 12 year old uninstalled the app with no difficulty. I am not particularly computer literate, but I relied on an expensive app to protect my children, but I couldn’t. Don’t waste your money, unless you know more about IT than your kids.

100% useless on a Chromebook. i used to love qustodio until i realised it is 100% useless on a chromebook. Since on a chromebook, your child has the unblocked acfess to turn off the extension a they choose. so they can turn off the extension and watch whatever they want and then turn it on again when they are finshed so you as th parent falesly think its working..... unless they fix this loophole, its a 100% total waste of money and more worrying, you think you are protecting your computer when in fact it is 100% unfiltered

Clunky, glitches but useful This app is useful but it is clunky and has glitches. I just want to set time limits for my kids access and then have some flexibility to add time when appropriate. Instead it sometimes doesn't sync with the computers until I open my phone and it doesn't pick up some of the apps my kid uses on his laptop - which means that when he has run out of time, access to things like Roblox and Chrome might end but access to some online games and Discord doesn't. It can be very frustrating.