alishawn Irving
GBlack of support. -
rocky patel
GBReally I like to use the city hive app Really I like to use the city hive app. It's a great service. we deliver orders within 30 minutes.
The Wine Rack
GBGreat staff Great staff, real helpful and excellent support.
Adriana
GBEasy, but generic e-commerce solution with poor support & communication While City Hive provides an easy and comprehensive e-commerce solution and wine club management platform for small wine & liquor stores, their platform is offers very little in terms of design flexibility and customization. If you're a generic store that wants a generic looking website for easily promoting large brands to your customers, this is the solution for you. For everyone else, I urge you to do your research. We've been very disappointed by their poor customer support. Major changes to site functionality and design were recently made without any direct prior communication; new features are constantly rolling out, but little training has been offered and only upon request; staff only responds to help requests - including urgent ones - during regular EST/EDT business hours (which isn't ideal for our West Coast store); support staff has little memory of previous conversations and little knowledge of our specific business needs and operations. Concerns are treated with a blasé attitude.
Danielle P.
GBGreat service and great employees -