Forget Ultimate Anonymity, subscribe to a quality no-log VPN and use anon web mail I agree with Mark Harrison. I bought an advertised "Lifetime" subscription from Ultimate Anonymity / Ultimate Privacy 15 years ago. I had few if any problems with the service during that time. Then, after I found that their nym email configuration and domains were not functioning properly, I sent them an email notifying them of the situation. I did not receive any response from Ultimate Privacy. Twelve hours later, I found that I could no longer login to the site. I sent them another email asking them to please advise. That email was also ignored. I suspect that Ultimate Privacy tolerates "lifetime" subscribers who use their service sparingly, but after a few years they decide it's time to squeeze more bucks out of lifetime subscribers who use many of the features and use them often. You've been cautioned. Buyer beware indeed ! P.S. The fact that no one from Ultimate Anonymity/Ultimate Privacy is here defending their service is an indication of their commitment to quality and customer satisfaction [Edit : Added P.S. text]

They are able to help even those who … They are able to help even those who have very little knowledge of computers and the Internet (like myself) Best regards - Tom.

I would be very skeptical about purchasing a 'lifetime' subscription! Similar to others, I purchased an unlimited membership from Ultimate-Anonymity.com many years ago, probably when their service originated, which I utilized for several years. In 2019 I attempted to log in and my login credentials weren't recognized. Like others, I tried to contact their support at the time but never received a reply. I recently attempted again to use the service and have requested a response from the company, but my credentials are still not recognized... I also would like my account restored but do not want to pay again for an 'unlimited' service that I paid for long ago. Like others, I cannot easily provide evidence that I purchased this service, as the email address which I used at the time is no longer in existence. I do not now how to proceed to get my account re-authorized. Given this status, I would recommend extreme skepticism regarding their new offer for unlimited service as I would be unsure just how long such an 'unlimited' account would be active. As others have stated, 'what do I do now UA?' update: I appreciate the response by Ultimate-anonymity. They claim that I was scammed but I have no knowledge of Worldnet News. At the time, I purchased the subscription directly from the Ultimate-Anonymity.com or ultimate-anonymity.net Website directly. I recall that I paid by credit card, I believe to Cyber Solutions. I have never heard of and did not deal with Worldnet News in any fashion. Curiously, I had received no response in my multiple attempts to contact Ultimate-Anonymity.com, but received a response within hours after posting on Trustpilot. I stand by my original post, and feel that I have been the victim of theft by Ultimate-Anonymity.

Zero Customer Service Now I had been using Ultimate Anonymity happily for over 10 yars. I had bought a lifetime subscription. But suddenly, I went to login, and my login didn't work. I have written several times over the past year, asking for assistance. Nothing. The only time I heard back from anyone there, was to tell me I'd encrypted the letter to them improperly. When I wrote back to apologize and ask, please, for someone to help me get signed in... *crickets* I feel very sad that this once stellar company has fallen to such lows. Just, really heartbroken and disappointed. They were awesome in every way.

Reliable and long standing I'm guessing the previous reviewers messages must be going to their spam folder. Ive used them for at least ten years and have had recent correspondence with them regarding their anonymous hosting services and have gotten prompt responses, usually within the hour.