Good Service, Poor Contact The only reason I didn't give a 5 star rating is that I have been unable to contact the company by phone any time I've tried. I don't want an answering machine or a promise to call back. If I call during business hours, I anticipate having someone there. On the positive, I appreciate the good communication via e-mail and appreciate the notice when things are out of stock. I've ordered three times. Twice the product has been out of stock at the time of order, but it shipped within a week.

Right On Time Purchased acupuncture Mat worried about having it delivered on time due to the fact that the weekend was approaching did not know if they included weekends for the days shipped perfect timing it arrived Wednesday and my friend's birthday was celebrated on that evening,very happy with the order.

does anyone answer the phone? Not sure if the delay in service is due to weather conditions but I have not received any communication regarding my order from over a week ago. No shipping information, no one picks up the phone. I ran out of the product I need and my health is suffering due to it. I had to order it from another company as I have no idea when blueherbs will be sending my stuff.

Arrived quickly! I realized that I ran out of Bio-Kult and needed a quick shipment of it. I originally looked at Amazon but the prices had gone up a bit and I don't believe in paying more for something that I can get cheaper elsewhere. I found Blue Herbs! And I was so excited about the quick and free shipping and cheaper price on Bio Kult.

Efficient and fast--the hallmark of a good mail order store. I've only ordered one item from Blue Herbs but I've ordered it several times. I've been very pleased with them as they are very prompt and efficient. I'll continue to order from them and recommend them to others.