No payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv

Issue Resolved I contacted Support @ Hideout TV to notify them that no videos were showing. I received an email response that same day informing me that the problem was corrected, but if I had any addition issues to respond to their email. Quick & efficient support system deserving a 5* review.

Unwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.

Terrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.

Thanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed