What a pile of garbage this company is What a pile of garbage this company is. I canceled my service with them after only 2 weeks of a trial and they charged my credit card anyways. No support. Chats stink. Only a computer not a real human. And no one answers the phone. Complicated software for others using with you. Expensive. Pick something else.

Decent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.

Excellent in Every Way Great and incredibly friendly customer service! I love working with them and calling them about concerns or technical questions. They've always been able to solve my problems and are patient and care about their customers. Great product, great service, and very reliable!

Their VPN IS disruptive Their VPN IS disruptive, causing more suffering than before when I decided to stop looking at porn. My phone fails to connect with the home wifi after being outside on the 5 g network. They also prevent anyone from commenting on your YouTube channel. And here I am trying to start a video drone business!! This sucks.

Truely a terrible service Truely a terrible service and overpriced for what it provides. It doesn't monitor applications outside of Safari and the Covenant Eyes browser. Any other app you download, you can access NSFW content (twitter, youtube, another browser). The VPN is terrible, slow and buggy. It would constantly cut out my internet connection, forcing me to restart the VPN (which takes a solid 30-60second) multiple times per day. I cancelled my service for a few months after getting to a point where i felt i didn't need it. After a relapse I eventually wanted to restart my subscription (i must be a masochist) only to be greeted with infinite loading screens when trying to pay. The tech was so bad they couldn't even take my money!!! Never using again, never recommending, and praying for a better competitor because the world needs something like this THAT ACTUALLY WORKS.