Policies are non consumer friendly Policies are non consumer friendly, please avoid. Mainly, the refund policy should include renewals like many services these days due to the abundance of services management and scummy automatic renewals which are borderline scams. Customer support is relatively quick to respond in email but only because they look like automated responses from a robot pasting their policy with no actual action being taken, very demoralizing.

SCAM!!! 3 months ago i purchased this app but i didn't know that it was renewed automatically . i didn't ask them to renew my subscription it's a big scam. that doent even work my ping is the same!!!

EDIT: It is basically a scam. EDIT (2024-04-16): They just sent me an invoice after I "Suspended" my subscription on their website. If I didn't also cancel it on PayPal, I think they would have just kept charging my card. They are practically a scam at this point. It didn't work for my internet so I can't say for sure but in theory it should work for some people. My ping went from 20ms average with 120ms rare spikes to 80ms average with 150ms spikes. It literally made my connection worse. I think the real problem is the marketing and the business in general. They are being is vague on purpose and making claims that are wrong for most of the people seeing the ads. They made it hard to cancel the subscription. For a product that won't work for most people not having a free trial is also malicious.

Very cool software i like it I tested their software: Even if I have optical fiber, the Roblox servers are very slow or unstable. With Exitlag I manage to have a stable ping Paris 20 ms Frankfurt 24 ms London 27 ms Poland 35 ms In game: I use it mainly on blade ball (roblox) I managed to beat a top 1 thanks to Exitlag it made me invincible In short : I recommend this software to people with fiber optic or ADSL Thanks again to Exitlag for their ultra-optimized proxy Why I'm going to buy it: I'm going to buy their 12-month subscription because I EAT GRAPHIC CARDS and there has a 12 month + 3 offer promo 🤑🤑🤑 Bye bye and thank you again

Shady business practice, not getting refund even tho I asked for it on billed day I tried to get a refund on the same the day it was billed, because I thought I had cancelled the subscription, I am student, so I don't have alot of money. Trying to getting a refund of the unused subscription seems to date unreasonably difficult, despite contacting support immediately they refused hardly. Really unfriendly in my opinion(being adamnt on refusing the refund even tho I wrote a ticket stating everything), and the worst customer support I've ever received on the internet. I'm also Inclined to believe that this isn't a coincidence and is part of their billing strategy. I'm also opening a case with PayPal over this event. Update: After writing this Review I got an E-Mail from them soon after(a few days), I'll revise my stars and give 2 more stars for this review.