Julie
IEProbably the worst and most frustrating… Probably the worst and most frustrating customer experience I have ever come across in my 52 years. I'be been locked out of my account for 3 days just because I changed my phone and the authenticator app stopped working. There is then NO way to contact Microsoft. Upon finally finding a number i was sent into a loop of hell - being left on hold for approx 6 hours in total. At the end I rang back to original number and they finally gave me a ticket - I was then told I'd be called back but a FULL day later I have still heard nothing. I am paying for a subscription I can't use. And the Authenticator app on my new phone needs an Authenticator app to approve it - it's just bonkers. Clearly I'm not alone based on other google searches - people have been left for days without use of Office, As a small business owner this is very stressful
Ryan Garry
GBDefinitely a Scam All evidence points to this being a fraudulent website. Don't waste your money. edit: confirmed with Microsoft key is garbage. Website also blacklisted on most company firewalls apparently. Selling maybe 2nd hand OEM licenses if you're lucky, probably worthless numbers if not.
Patrick Mills
GBAfter battling with Microsoft support… After battling with Microsoft support to transfer a digital lcense for Windows 10 from my very old laptop to my newer one i decided I had sp[ent more time than it was worth. I came accress the United Software site and although a bit anxious purchased a copy of Windows 10 Pro. They sent the activation code by email within a couple of minutes and within 10 minutes I had the new laptop up and running! wish I had started with Software Geeks. Fast, cheap and excellent service. I can highly recommend them.
Lacey
GBDisappointed Really poor service when we needed it most. Have been locked out of our Microsoft 365 business. Have tried for 4 days now to get this sorted. Have explained that we cannot access our business emails so this is urgent.told someone would call us today, but no call! A very stressful week. I think this is when you see how good the service is that your paying for, when you have an issue and need help to sort. Very disappointed indeed Microsoft!
John Starbuck
GBUnclear Process Few, if any, instructions on what and how to download - not made clear whether can download both 32 bit and 64 bit versions or just one of these versions. Link to installation and activation instructions was broken. Had to guess what to do.