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FRGreat online editor Great online editor, but room for improvement: + amazing wysiwyg editor + good hosting + https + help desk is reactive and pleasent - Https is supported but no redirect http to https - No sitemap - We add a bug that added link to images. Add to add and remove link on all images Hopefully, the problem will be fixed
David
GBTried them all - IP wins! I think it’s the best landing page platform out there — it has the most polished UX, and the best templates (after trying many others, including Lead Pages and ClickFunnels). But the pricing is a bit expensive for fewer features. For example, Lead Pages comes with a/b testing at its $79/month tier, but InstaPage's $79 tier doesn't come with it -- I’d have to spend $129/month to get access to that feature on InstaPage. I still decided to become a paying customer because I think it’s a great platform! But pricing is my only gripe! EDIT: Made a correction related to LeadPages pricing.
Luciano Fantuzzi
ARYou seriously need to improve... You have a decent service, but you don't provide an efficient way to communicate bugs or service flaws. You also don't provide a public roadmap of things you are working on, and support forum answers are all like "Thank you. We will see what can we do in the future". For example, spam protection (a simple captcha) should be at top of your priorities to avoid fake leads. There were other very simple considerations (as simple as changing a value in your config, because of an old limitation) that won't never be implemented on your side and difficult us our job.
JB
AUCustomer support is terrible Customer support. We had an issue where Instapage did not send our leads to our nominated email address for about 1 month. They said it was nothing on their end and blamed our email host. In the end, they discovered that it was an error with their suppression list from their microservice, causing those emails to never get sent. They offered no compensation, barely admitted it was an error and even refused to send the leads in bulk form to us - they made us download them one at a time... This is just one of the many issues we have had with the product where the leads have not been sent to us. They deny responsibility, blaming anything else, before doing proper investigations.
Jacs
GBDon't Go Near Them Signed up for a free trial. Took me three months to realize they'd been billing me. Didn't touch the platform once but apparently they have a no refund policy. Awful practice.