Nata Dzk
DEAVOID - awful customer service Absolutely absurd how you have to pay for an entire year to cancel a subscription. There was no reminder email sent before my card was charged, no way to modify a subscription plan. I do not recommend this service, the notes on there were useless and clearly this is a scam for more money.
Miranda
CAGreat Website/Customer Service, Gift Card Distribution a Bit Slow Amazing site to upload your notes on earn some extra cash. My only issue is gift card redemption. More than once it has taken more than 10 business days to receive it (on my PayPal account). Customer service is at least nice and respond quickly to these issues.
Jon
CA3 stars for paying anything. Minus 2 for payout amounts and accuracy. I'm happy OneClass pays anything for notes. That's where the 3 stars come from. Minus two stars because: - OneClass effectively pays far less than minimum wage, while charging premium users $10 to $40 a month, and $40 for access to a single document (which implies to me that notetakers could be paid better) - I have at least 4 $10 gift cards that are still "under review" from months / years ago, which means that OneClass is either bad at record-keeping... or bad at ensuring money is paid out, neither of which is great for me - Every time I have contacted customer service, the person has 1) asked me questions that I have already answered to that same person, and 2) spent far too long trying to figure out the issue
Al
CAOneClass Appreciation OneClass has been an amazing company to work with. The team is very helpful and polite with answering any questions. Writing notes not only helps other students who are studying for exams/quizzes etc. but it also deepens your understanding of the concepts. This is essentially a win win situation for the students in every way.
OC3588406
GBDECEPTIVE SCAMMERS!!! NOTE TO THE TEAM OF TRUST PILOT: THIS IS MY USERNAME ON YOUR WEBSITE AS WELL AS ON OneClas WEBSITE - OC3588406, I wanted to access Actuarial Science from Winters college. Before subscription, the keyword was supposed to be in the file, but after I brought the premium the keyword wasn't in the file. SCAMMERS!!!! I am going to file a complaint against them if they don't refund my money! Very deceptive!!! I will make sure I will, please refund my $39.98 monthly subscription, the keyword I searched in the document before I upgraded showed a specific document, and once I purchased the keyword was missing!!! REFUND ME MY HARD EARNED MONEY!! I WILL FILE A LEGAL CASE AGAINST YOU GUYS FOR CLEAR DECEPTION IF YOU DO NOT REFUND MY MONEY!!!