honk bonk
PLTerrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.
Huang Bear
TWVery unstable Very unstable, only buy it if you just want a "TOY". Server randomly shutdown, and the customer services tell you nothing, might simply "oh motherboard broken, but we are in vacation, ETA on tomorrow", after tomorrow, server still down. They just treat client like a dumb!
Tiền Minh Vy
VNBest service, best support, 5 stars!! Dear Nexus Bytes LLC, After a month using your services, I felt very great about them! The server is very fast and the uptime when I started calculate while using it is 100%!! Your company have almost enjoyable service with lowest price, easy-to-use control panel and super rapid support team. I have a suggest to the Nexus Bytes LLC that you should have more locations around the world, some as best location as Asian,... Hope your company will prosper! Best Regards, Tien Minh Vy
Brett
GBTerrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.
Nuno Palha
PTGuys don´t use this service. Guys don´t use this service. They just disabled my account without any explanation or reason, support just abandoned the issue, and waiting for 3 days already. And as you know, 3 days in a business without receiving emails can destroy you. So i had to migrate all my emails to another service but still there was some damage already. And still they haven´t fixed the issue and not even apologised for the "mistake". 2 things at the core of any business - Email server and website server. Don´t trust this company for any of that.