Worst Customer Service I have ever come across Even though I have provided detailed reasons for a miss communication between me signing up for a month immediately, to what they are selling, and followed up multiple times via the so called support email, I have not heard a peep so far. Just an email reply with any content. I even told them immediately that there was no content and I am still waiting for support - NOTHING. Crickets!!!

SCAM! You cannot use this tool for actual work. If you want to play around thats fine, but it does not have full capabilities. They charge an entire years worth if you forget about cancelling the membership. They must be buying up all of the search terms and writing their own reviews because it is nothing like its advertised.

Very limited features and high price Very limited features and high price. Avoid this software and save your money. AI is not impressive. Clunky UI. Their layouts will inspire you until you realize you are stuck in a very specific layout you cannot modify. If you revert it to custom slide you can modify but everything is less interactive. Spend your money somewhere else.

Great tool and great support! Beautiful.ai has been such a game-changer for me. I was struggling with PowerPoint and searched for an alternative and happened upon beautiful.ai. I was able to get my ideas out and within 2 hours had a full-on pitch deck. I had an issue with copy and pasting and was able to connect with someone on the support team to help me reset my browser permission. Great tool and great support!

Awful AI, awful support, awful business Signed up for the free trial, started making a presentation but found the lack of flexibility in slide design frustrating. The AI itself wasn’t good. Cancelled the plan prior to cancellation deadline. Charged an annual subscription anyway. I emailed the support team as soon as I was charged, and continued to send them 5 more emails over the next 4 weeks. It’s 2 months later, and I still have yet to receive a response. Shocking customer service - have to agree with the other reviews that this seems like a scam. I disputed the charge with my bank.