CroCop
HRDo not use binance to buy crypto Do not use binance to buy crypto! They and their friend company paymonade hold funds for weeks and make u wait to recieve it. they say timeout transaction without any logic because i authorise transaction inside bank app, i go back to binance app and its not working anymore. Its a bug or something from their side that is happening too often DO NOT USE BINANCE TO BUY CRYPTO AND STAY AWAY! IM GOING FROM NOW ON TO THE COMPETITORS
Dirk Hilger
DEGreat performance, great support Clearly the best support I´ve seen so far. Besides this Binance is still the most liquid exchange with best limit execution and plenty of assets, way more than in comparison to the most. The API also allows for massive data transfer in order to be used with external apps, extremely performant. Four stars only since the trading on the integrated platform could really be improved and enhanced by features like tickcharts, quick and precise OCOs, or a simple fullscreen-mode for the trading interface when its used in the browser.
Minh Le
VNIt always take 30 minutes to withdraw… It always take 30 minutes to withdraw USDC via AVAX chain even when it's non-congested (as I have tested). Someone should change the the "~2 mins" Arrival Time to 30 mins because incompetent devs cannot stop being incompetent. And users have better stuff to do than waiting 30 minutes for one withdrawal Every. Single. Time. Case ID for reference: 120140056
Tasos
CYBlocked my incoming transfer because… Blocked my incoming transfer because the bank account had the initials: "MR" before my name, so the experts of Binance thought that this was a different person, because my id card didnt write "MR" in front of my name. So they blocked the incoming transfer for months, and I claimed it back from my bank. No matter how many times I have contacted support. Support is useless. they understand nothing.
Wayne Sluiter
GBIncapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.