Everything everyone else said and then… Everything everyone else said and then some. They would be a great company if they offered services comparable to what others in their field offer but they are nowhere near it especially for the value. Yet they want to wave a contract in your face and tell you that because of it they will have to charge you 6 months in advance for them doing nothing in the first place. This is obviously how they make their money and it's really sad.

FRAUD! FRAUD!! Do NOT I repeat DO NOT use this company!!! They lie about services and do not provide them at all! They charge and do not provide service!! If you try to cancel they won't let you talk to the cancellation person, bait and switch!! BEWARE!! We are not the only ones, so many complaints about this company, how are they still in business?! We were so sure when we got drawn in and thought it looked good but now they won't cancel and are stealing funds from us without permission and without providing the service promised!!

LIARS! This company is full of fraudulent, liars. We had a company call with an Outbound Engine representative, who pitched detailed information on their product, and also stated with a 30 day notice, the subscription could be cancelled (month to month basis, what's there to lose?) This interested our team, and we scheduled a follow up call with them. The same exact details were shared in this call as well, so we decided to try the service out, feeling confident we could cancel. We are now attempting to cancel the service (going on 1 month of trying to do so), and they are making it impossible. #1- our account representative is never available to speak to. #2. When we finally got ahold of the "success team" (MACKENZIE-SOLUTIONS SPECIALIST) she was extremely rude and lied repeatedly about their product, services, etc. #3. We requested to speak to a manager (Mackenzie told us "tough luck, you get to talk to me", and then finally coordinated a call with her manager after our countless requests to hear the recorded phone calls of our initial meetings with Outbound. The "manager" ALEXIS said she didn't care what we were requesting, we signed a contract and she didn't have time to sit and listen to our complaints and play us the calls. AND per compliance, it would be illegal for her to play us the calls in the first place...really? We can't hear a call that our company coordinated?? Lies. If you want to receive zero value, deal with unorganized liars, and pay undeserving Outbound Engine employee's bills-this is the service for you. Otherwise...RUN AWAY.

Very deceptive trade practices Very deceptive trade practices. We were sold one program and got another inferior program.....told we were wrong and if we wanted the program we thought we were getting we should pay more, a LOT more. When we tried to cancel we were told only one person could cancel us and he told us he wouldn't. They also were canceled by the BBB....Better Business Bureau for other complaints.

DO NOT DO BUSINESS WITH THIS COMPANY Runaway! DO NOT DO BUSINESS WITH THIS COMPANY! This company is nothing but scammers. Service is horrible and they refuse to allow you to cancel after they get your credit card. I've been calling and emailing daily for weeks and every single time I call including when I had my credit card company call they say I have to speak to a solutions specialist and they are never available and they promise a call back that day. Read the reviews. This is what they do to EVERYONE that tries to cancel. They are a horrible company with zero ethics.