Robert Genest
GBCreative Design Crew out of San Diego,Ca. are scammers Creative Design Crew out of San Diego California is a horrible Webpage design company!!! They are intentionally delaying my Website launch, trying to extort more money from me!!!!! Now I have to contact the FTC, the FBI computer fraud division, my attorney general, the sheriff and a half dozen other agencies to get a refund. When I contacted them, I was very upfront about my lack of Tech savvy and CLEARLY told them I want as little involvement in process as possible because I just do not understand the lingo, the process or the structure of the webpage. I just wanted a Webpage for my company to describe my services available to the public. During negotiations for the Logo & Website, it started out $399 for the logo and $5k for the website featuring videos of this and that, I clearly told them it was way out my budget, I just want a simple website, no video, not 25 pages. I am a very small company and do not wish to convey that I can take on massive projects, as I mostly work alone. Long story shortened, miraculously, the price went down to $325 for the Logo, which I am happy with, $1850 for the Website to which I was a bit disappointed with, but everything is getting more and more expensive, so I agreed. I clearly asked them if that was going to be the full price of the Website, to which he said yes it was. The next time I spoke to him, he was trying to extort me out of THOUSANDS more for domain fees & keyword searches, refusing a refund upon request. They never informed me of these charges in the negotiation process! I specifically asked if the $2175 is going to cover EVERYTHING!!!! To which he replied, YES! I flipped out and stated my case that I was told the full price was already negotiated and settled. I certainly could've handled it better, but I dearly despise being swindled and deceived!!! Now, my Web page is not looking like a reality, it has delayed me by months with the design company dragging its feet. I have no other choice to seek legal mean for a resolution!!!! I've asked again and again for the final draft for approval, all I received was the same one they sent me WEEKS ago, when I made a few correction requests. All that was needed to finish the final draft was to delete one picture mistakenly inserted to the photo array, swap out another with a more accurate depiction of my equipment. Insert the wording of services I already approved. I'm at my wits end and have no more patience with these clowns. PLEASE, SHARE THIS POST, GET THEM ALL OVER THE INTERNET, THEY ARE RIPPING OFF A LITTLE GUYS!!!!!!
Lisa Jolley
GBDO NOT USE DO NOT USE! Everything they claim they are is false. I sent $1190.00 expecting a website and a logo. They stated they were 100% money back guarantee but I have yet to receive my return after realizing this crew new nothing about design nor building web sites. I explained what I wanted in detail (practically designing the ideas myself) and they still came back with cookie cutter/google searched ideas that I could have completed myself on any "do it yourself" web design sites. After several attempts of explaining exactly what I wanted they never seemed to create a finishing product that I was even remotely happy with. I then asked for my money to be returned because we were wasting each others time. I even stated, "keep a couple hundred for our wasted time". I was told that would not happen since they are 100% money back guarantee and that my money would be returned. After weeks of asking about my money I received an email stating that they were out of office and when returned on Monday $700- $800 would be returned to my credit card. Allowing plenty of time for money to be returned and realizing this was not happening, I text and emailed again requesting my money. I would receive excuses as to "I am out of the office, I had a family emergency, I am on vacation". When I wrote my final letter to the company and everyone involved that I will pursue other actions if my money is not returned within 20 days, I received absolutely NO response. I have emails and texts to prove all of these transactions.
MsLauraadam
GBI recently was scammed by them too!! I recently was scammed by them too!!! Very unprofessional, blew off meetings all the time, took days to respond to messages. Thank God my credit card company refunded me thousands back after months of stress. They took advantage of my naiveté by grossly overcharging me for a domain name. I completely wasted 3,200 K on something that I could have spent less than a 100 on. They were very pushy, and the times they were willing to talk were to sell me something else, and when I was hesitant gave me an attitude. In the beginning they pretend to be so supportive and excited for your ideas. Once you are not willing to pay more they start to ghost you. When I told them I was done, they then were texting, calling and harassing me. These people are evil, I hope people see all these reviews first before working with them, please don't!!
Mary Zerance
GBVery professional and responsive Alex helped me come up with the perfect logo. He was fast, friendly and very responsive. I highly recommend
Michelle Isaac
GBI did a lot of research to find a great… I did a lot of research to find a great WordPress-focused development agency. Creative Design Crew popped up in a lot of different websites, and I looked through their portfolio and found that they were working with a few companies that we were familiar with. So, we decided to give them a try after they come up with amazing designs during the RFP process. The team was really hands-on and great about asking questions that we didn’t think of. Creative Design Crew created a really beautiful website. The team did what they were asked to do and more. The website was functional and popular. We had great statistics in terms of visits, as well as buy-in from executive leadership. The team also made it very easy for whoever was going to maintain the website, making it as user-friendly as possible on the backend.