WorkMarket support is Horrible WorkMarket support is Horrible! Not only do they never have representatives available but they never want to spend time doing their job. The biggest concern is that WorkMarket allows companies to not pay you if they do not want to. I have been using the platform for less than a year and WorkMarket has allowed 3 companies to not pay me. All the times that this has happened it was due to the company either not having the proper equipment or materials onsite to complete the job or that they were asking me to do more work which was not on the work order but refused to raise the pay. One company said that they were out of money and couldn't afford to pay me. They told me this after the job was completed a month prior. I had MANY discussions with WorkMarket support but they refused to help and acted like they did not care. I know for a fact that they can suspend companies that rip off the technicians but they will not do that since the companies are how WorkMarket gets paid. So they absolutely do not care about the technicians. Horrible platform to use.

I have been using this platform for 3+… I have been using this platform for 3+ years without issue. I do use others, and without naming them, WorkMarket outperforms the competitors in that the freelancer stands to make the most because fees are not generally the freelancer's responsibility. Yes, it does vary, but 98% of the fees are covered by the buyer. The support staff offers assistance in most cases and although they tend to favor a buyer, they do try for an amicable and beneficial resolution towards the freelancer.

Platform shows jobs available with dates in the past. I also have issues viewing work orders, a messages comes up as " unable to update"es -

Worst innovation my company has ever… Worst innovation my company has ever implemented. I work for Signify Health as an independent contractor and have done so since 2012. This year Signify Health started moving those of us who are contractors to Workmarket and off their internal payroll system. The Workmarket website is confusing and not user friendly. In order to get paid you need to use the site to populate a W-9 that is sent to the IRS for verification. If accepted it will let you obtain any funds authorized by the company who is your employer. If the information is rejected, it doesn’t tell you why. It refers you to 6 pages of instructions and a W9 form that you can practice filling out. Unfortunately the instructions pertain to the 2018 version of the form but their Website is programmed to generate the 2011 version of the form. The Tech/customer support people insist that the 2011 form must be filled out even though it’s obsolete. There is no provision on that form to be paid as a sole proprietor LLC. Support doesn’t acknowledge that it is a legitimate type of corporate entity. They insist that if “you” are paid as a business you have to have an EIN. They have disconnected me from chat, hung up on me when I attempt to explain that it’s their problem not mine, or “no one is available to take my call.” NOT responsive, not innovative and definitely not an improvement in terms of record keeping and rapid payment.

WORK MARKET sucks I am IT Pro with 40 yrs in the field. In 2024 0ver $1000 of unpaid tickets through Work Market. This platform is concentrated on getting paid by the vendors not a technician. They will not protect technician interest in any way and ignore payment issues. They also hiding certain informations from the Tech when the discrepancy arrise. Certainly do not recommend it.