Thee worst this company are crooks I am paying 83 dollars for 50/50 internet that was claimed to be 59.99, what a joke of a company. I've been fighting with this company since march of 2016. Every month I make a call about something wrong with my bill. Well we are done we are going to be looking elsewhere. I urge people do not become a customer with frontier you will regret it.

This internet is absolute garbage If you want nothing to do with good internet or playing games, and would rather have no internet at all, Frontier is for you (: This internet is incredibly terrible, it randomly disconnects and if you load a page up on your phone and computer, it is slower than a snail. I spend most of the days mad because i just want to play a game and i cant without lagging all over the place, this is the new dial up internet. Either fix it or this will die out. I would honestly rather have no internet at all so i wouldn't be this mad all the time. This is the worst internet I have ever experienced. How do you make it this horrible?

Very helpful The woman who i spoke to about beginning service was very helpful. She made the process as quick as possible but was very personable and had a wonderful attitude. Any hiccups we had were due to the system because of previous tennants having service before we moved in..nothing that could be helps. She was very helpful in this and made the phone fairly enjoyable unlike many services u may call.

This was bad, really, really bad… Had a very horrible customer service experience trying to cancel. 1-hour long chat because once I said I would not consider staying, they made the process really, really long. Asked for their PIN, made it sound like they were processing the order, then 10 minutes later asked for my passcode. When I told them I had already lost the chat by trying to browse their site to find numbers they told me to use another device. The more I expressed my frustration, the more questions the rep asked. I truly had the impression he was "playing games" because the messages were so trite and stupid. I highly UNRECCOMMEND them.

They do bait and switch on a … They do bait and switch on bundles.Just wait until you get the first bill. Watch out for in state long distance calls because certain area codes like 754 are not included in Florida.The have a manual that they get that info from and can't share it when you ask to see. And if you call to complain instead of fixing the problem they will try to sell you another service. Check out ConsumerAffairs and the BBB.The Attorney General in Florida and other states should investigate this company. A congressional hearing should be held.