Very slow shipping process & no proper updates it's take 12 days in shipping & still i received only one item of my order still waiting for otherone. When called the company & ask regarding order not receiving satisfactory answer only update is it's onthe way. very disappointed with service.

I havent received my package after… I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the situation. I am in need of Vitamin D, so now I will just order from somewhere else because I don't know if or when I will receive my order. After almost 2 weeks there no updates

Krill oil capsules aren’t even half full! Well When I went to take a Antarctic Krill oil capsule of theirs I recently bought the capsule crushed in my grip but nothing leaked out! This made me look at the capsule in front of a light bulb and to my surprise it was less than half full! I examined all the capsules in the bottle and they were all the same. This is troubling to me because I just switched to this brand because of the price but every other brand I have ever used of the same dosage had the same size capsules but the were full! I tried calling the company but could reach no one and had to leave a voice message with my number and email address but have not heard back. Buyer beware! I have no idea if this is a deceitful practice or a malfunction but either way filling capsules just halfway gives the appearance of deception I would not think a company who cares about their reputation would ignore! Update: 6 weeks have passed since I left voicemails with this company but have gotten zero response. Not a good sign!

good product, excessive packaging I’ve been taking Viva Naturals krill oil for two years now and am happy with the product. When I received my latest shipment, I was dismayed to see all 6 bottles enclosed in two layers of bubble wrap. In this plastic-clogged world, this seems excessive and unnecessary. In a nutshell, happy with the product and customer service, hate the packaging.

2 week processing/delivery time - WAY too long I ordered 2 items on Oct 10th (11 days ago), and they have still not arrived. Shipping tracking says estimated delivery is Oct 24th - this will be 2 weeks from Order date. I was not informed that the products were out of stock, so I don't think this is the issue. It took 8 days to get my order processed, before they even went to ship (on Oct 18th). A 2 week wait time is ridiculous for a large and supposedly reputable company. I could have ordered the same products off of Amazon and I would have received them is 2 days. I won't be re-ordering from Viva Naturals in the future.