Haven't used the product but... Haven't used the product but... Their customer service was really accommodating! My heart sank when I realized I couldn't cancel my newly placed order and I had to email them. That is a sure death sentence for companies like ThredUp who do this on purpose so you are required to buy the item. However I received an email back very quickly, politely confirming they cancelled my order successfully! That is a great sign from any honest company. I will return if there is a sale!

I love Touchland! Touchland is the best! I love their products bc they keep my hands hydrated and soft while also being clean! Also, they're customer service is great! If you're a reasonable customer and don't have any wildly unreasonable expectations, they will absolutely be able to help you!

Long Shipping Times, Poor Customer Service, Never Received Product This brand has been overly hyped during the hand sanitizer rush. They took advantage of the craze by taking tons of pre-orders that they couldn't deliver on even though they charged for them up-front. Worse, when I inquired about the long wait for shipping online, their social media team was rude and instead of apologizing they simply advised me to cancel my order. I did. I would not purchase from them again online or in-store.

Worst customer service Worst customer service. Worst company. Stay far away.

Love my Power Mist and so does all my… Love my Power Mist and so does all my family! i never cared about hand sanitizers before Touchland, and now I’m addicted! I 100% recommend it.