Robert
GBThe Kyrobak Please be advised that the Kyrobak was a waste of money. I used it according to instruction and it did absolutely nothing. I tried contacting the company and couldn't get though, so was never able to get a customer service rep.
Dakota Black Hawke
GBKyrobak If I could give this item a zero, I would. I really thought this was going to be an authentic device that would give me some relief and back pain. After only six uses, the interior mechanism, gears, whatever it is that makes it work, started stuttering and grinding. I only weigh 145 pounds so I know it’s not because of my weight. When I contacted the company to get a refund from Brand Street Market (brandstreetmarket.com)they refused without me paying for return shipping which is $37. Now, I can understand paying for return shipping if I didn’t like the item. However, this item broke after only one week and they expect me to cover return shipping. I am so tired of fraudulent companies taking advantage of people and our hard earned money. Do not buy this item it’s a piece of plastic crap. Do not buy from this company they are thieves and know they are selling crap.
Marjorie
GBnotice of improvement I do feel there has been a noticeable improvement in reducing my back pain. It isn't completely gone like I had hoped but I am certainly more comfortable than before staring to use it. I am hoping I will continue to see improvement by daily use either once or twice a day.
James
GBproblems with kyrobak 1. the product is overpriced. it seems like you are preying on people with medical problems; it does work, but not to the advertised amount. 2. the guarantee Is so complicated that it is almost impossible to follow. 3. my first kyrobak was defective. the return process, and getting a replacement was so cumbersome, and length (almost 3 months) that I now have less trust in kyrobak to keep my information confidential, and that if I do try to return I won't be able to. 4. re: 3 above, kyrobak didn't send me a replacement, and until I badgered them enough they finally recognized that I had paid for a kyrobak (they had no clue who I was after I returned the defective machine) and had returned a defective machine. I was totally unhappy about their bookkeeping, and honesty.
Gayle
GBNot for the obese/elderly Both a sofa or bed are too soft to use this equipment on and the floor is too low and/or almost impossible for an 85 y/o obese woman with back pain to get down to or up from! The seat of the machine may be fine for a normal size/weight person but not for the obese or elderly. You need to invent a "plus size" model...but even with that, access remains a problem. Will likely be returning this soon.