Isn't possible contact them... Bad experience.

Be Very Very Very Careful Don't believe the shill posts This company is the worst. Sends wrong item, no return, no adjustment to price, no help. It is not worth any amount of savings to go with this company.

Don't order from this company They are the horrible. I received an email that my part shipped but the tracking number was bogus, needless to say - I never received the part. No one answers their phone, left messages no return. I've never been ripped off by an internet retailer before but there is always the first time. Now I have to write a letter to AMEX to get the charge reversed. I guess their business model is to make money by taking your money, not shipping the item you were charged for and then they hope you will not take the time to have the charge reversed. They are scum.

Spend a little more to get want you want. Overall Review "Do not BUY from poolproducts4less.com or be disappointed. I have received a lot of valuable info from these forums and wanted to pass on some of my own. I order parts for my Hayward pool cleaner from them because they were the cheapest. (1st mistake) Now I know why. No customer service at all. They do not answer their phones or return messages. They may answer their sales line. When printed my receipt i notice my mailing address was off by 1 number which would be 3 houses down if that address existed. I tried to contact them to correct it but they don't answer. You would think if the shipping address is different than billing address their system would have rejected my order. When I was able to tracked my package it said it was delivered. I called the post office they were no help. I spoke to my post man and he remembers the package and said their was no name on it. I have received items before with the wrong address, my postman knows me. I am not getting any help from poolproducts4less.com I will not order from them again and urge you not to order also. This was my experience with poolproducts4less.com""

Absolutely NO CUSTOMER SERVICE I received and incorrect order and inquired via email and by phone on how to get it replaced. I never received a reply back. The item is still incorrect, but my only recourse is to write this and eat the loss.