My tape arrived with the bag torn and… My tape arrived with the bag torn and closed with masking tape. One of the bags of tape was destroyed and the contents were loose and dirty, as if they were dragged on the floor. A second bag was ripped but intact. The third bag was undamaged. I suggest better packaging.

Expertise in Action I spoke personally with Jeff after mailing him an old unit for measurement purposes. I explained what I wanted and he graciously understood and clarified many details I hadn’t thought about. While I haven’t yet received the new system, so far so good.

My first purchase was not made… My first purchase was not made correctly and when I called I was rushed on the phone by Jeff and he wasn’t interested in doing anything to help but worried about his plumber calling which is ridiculous when having a discussion but he didn’t do that when he was taking my credit card for the order so be careful

Ordering on-line was fast and prompt. Ordering on-line was fast and prompt. Last year I had a question regarding a product and left a message on answering machine but no one ever called back.

Stay as far away from this company as… Stay as far away from this company as you can... ordered a system wasn't even close to what I ordered paid way too much. Their hair systems are junk stay far away from them as you can...