Spafinder:- questionable ethics! I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.

I would give zero stars if possible I would give zero stars if possible. It proved impossible to purchase a digital Spafinder gift card online as a Christmas gift. My credit cards were repeatedly declined, several of them instantaneously - which means the decline was NOT from the bank, but from Spafinder itself. I never received any "fraud alert" notices from the banks involved, either. So the idea that the charges were legitimately declined doesn't fly. Will never try to use this company again.

Horrible experience Horrible experience. Tried buying e-gift cards online multiple times and the order kept getting canceled due to their "screening system" despite my information all being correct and the payments successfully going through to my card (to later be refunded). I called customer service whose only advice was to create an account and try different cards, which I did, and all my orders still kept getting canceled. Got transferred to at least 4 different agents who had the exact same script and then told me they weren't able to see the reason why my orders were canceled so there was nothing they could do. Assured me the screening process and their inability to access any helpful information is for "security reasons" but what the heck why would you make it this difficult for somebody to just pay for your services. Eventually got told to just buy a physical gift card but nobody could tell me where they're sold. Wish I could give 0 stars. 4 days of hassle just for nothing!

OMG...don't buy these gift cards! OMG...don't buy these gift cards! I was given two $50 gift cards. The spas listed close to me are almost all closed since COVID, and spafinder's site was not updated. Instead, I opted to purchase products at their "store." Here's where it gets crazy: You get free shipping on purchases over $50.....BUT you can't enter more than one gift card...AND the total (including tax) can't go over the amount of the gift card. For me to use my $50 gift card, I would have to choose a $30 item (plus S&H and tax) to burn up the gift card. Then do it again with my other card. (You can't use a credit card to pay the difference either.) So I was told to place two separate orders and pay shipping on both. Meaning my $100 in gift cards would equal about $60 in product. I have spent about 2 hours now, online and on the phone. What was supposed to be a nice gift, belongs in the trash.

Spafinder/Black Hawk putting a hold on the payment of their employees due to COVID19 What type of company are you guys Spafinder and black hawk network? The type of company that put a hold on the labor agreement and salary payment that you have with your employees around the world due to COVID19? Do you know that those people have a family to feed? and due to quarantine they are unable to go out and apply to another job? Very disapointed of the treatment you are giving to your employes in El Salvador, UK, USA, etc... You are not only putting a hold on their salary and labor agreement, but also in the food and need of their families...