Excellent Experience Great communication with the technician, knowlegde, and efficient repair.

We have been having problems with our…Great Experience with UltraFix Appliance We have been having problems with our freezer. Rashad came and instantly knew what the problem was! He was professional, educated, and friendly. I had tried other repair companies with no success. Rashad knew instantly what needed to be done. Thank you, UltraFix for hiring people like Rashad.

First they came out and said I needed a… First they came out and said I needed a whole new ice maker for $400+. Came and installed, didn’t work. Called them back, they came, worked on it and it worked for a day. Called them AGAIN, they came out and it finally worked for a few months! 3 to be exact! No longer working!! Called them AGAIN only to be told it is out of warranty!! This is ridiculous! How can a company treat people like this?? I paid them upfront for nothing! Call someone else don’t waste your money!

Refrigerator repair They were very professional and knowledgeable. Also efficient in the time they took to repair the broken parts!

Inefficient Service 1. Technician showed up on 4/4 without giving an ETA text as they promised they would do so. 2. Needed a part for the repair; ordered and received 50% payment before he left. 3. He informed repair will be done within 5 business days. Today is 4/10 (4th business days); no news from UltraFix. 4. I called and was told there was no part being ordered and no technician came to my home to diagnose any appliances! 5. I then provided invoice # for the 50% payment. The person on the phone suddenly was able to see my information! 6. Not sure if the part was actually ordered on 4/4 or 4/10 after I called. Conclusion: My first time using UltraFix after I called LG and was given contact. Will not use UltraFix anymore; going back to my usual good old Sears Repairs.