Very satisfied Getting an appointment with Nana was extremely easy and fast. Their system kept me up to date with every step of the process, including giving me a heads up as to exactly when my technician was expected to arrive. Bryce, our technician was friendly, knowledgeable, and repaired our machine quickly. He even took the time to reinstall our machine at just the right placement to accommodate for our uneven floors.

Awesome Technician/Great Company with response time The technician arrived within the beginning time of the time frame. We was very pleasant and he explained in detail what could’ve been happening with my washing. And once he completed the repair he explained what his findings were and the repairs made. He explained how to best operate my machine going forward. He cleaned up after hisself, which was great. He was a pleasant person to talk to. Great listener.

Professional and patient Jorlanis was very professional and patient, He explained what was damaged and needed repair. He repaired the ice maker and told me what I had to do. Showed me what he did to keep the heat from the refrigerator out of the ice maker. he was clean and removed everything.

Pleasantly Surprised Our experience so far has been pretty seamless! After submitting our claim we received confirmation emails of parts ordered and appointment(s) made. Our first appointment technician was professional, on-time, and knowledgeable. We hope to see him again to complete the job!

DO NOT EVER get Home Depot extended… DO NOT EVER get Home Depot extended warranty on appliances! After 4 days of "select another availability", was scheduled for today, March 28. No call no show. Worst "repair" service company on earth. Phone support is non-existant, their answering machine tells yo to go to their website which is ZERO HELP. Stay away, at all costs.